Thanks to all of you who love Debbie's sophisticated country style. Here we've answered some of the most frequently asked questions at Debbie Mumm®. Customer Service can be reached here and 1-888-819-2923.
- I visited my local Jo-Ann Store recently and was excited to see lots of Debbie Mumm holiday product. Is this a new program?
Yes! We are very excited about our new partnership with Jo-Ann Fabric and Craft Stores. The program gives Debbie the opportunity to have a meaningful assortment of products featuring her designs in one place. So, you’ll be able to find fabric, yarn, ceramics, plush, decorative items, even ribbons and iron-on appliqués—all in the same store. Holiday 2007 is just the start of the partnership. Look for seasonal product lines, new fabric designs, scrapbook supplies and hundreds of other products featuring Debbie’s designs at Jo-Ann Fabric and Craft Stores nationwide throughout the year. Debbie is still designing fabrics and products for the Independent stores that will be different art and design from what you’ll find at Jo-Ann’s. So the good news is, there will be a lot more product and it will be much easier for you to locate.
- Are there any new Debbie Mumm® dinnerware patterns available?
A new Debbie Mumm® dinnerware program called Market Fresh is now available! Featuring vibrant colors and bold stripes, this hand-painted dinnerware highlights veggies or fruits. Many accessory pieces are available including a wide assortment of platters, canisters, and decorative items. Look for this dinnerware at Fortunoff stores, on-line, or at independent gift shops.
- Is there a new book by Debbie Mumm?
Yes, please click here for Debbie's newest book release!
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Are you selling your pocket calendars for 2008 this year?
Unfortunately, purse or pocket planners for 2008 are not available on our website this year. They are, however, available from Giftco, a company that manufactures products sold through fund-raising channels. Use this link and search on “groovy.” This pocket calendar features cute images from our “Girl Groove” art collection.
Good news for next year—there is a darling purse planner in the works for 2009 which will most likely be available on our website in August or September of 2008.
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Do you have a 2008 Engagement Calendar?
Unfortunately, there will not be an engagement calendar for 2008. However, there is a darling one in production for 2009!
- Can I use Debbie's patterns, fabrics, Clip Art, or scrapbooking products to make products to sell?
Within these restrictions, Debbie's products can be used to make your own items for sale:
- Each handcrafted item must be personally and individually handmade and the completed item may not be reproduced or copied in any form by any means, graphic, electronic, or mechanical, including photocopying.
- Mass production is prohibited.
- Handcrafted items may be sold only at craft fairs, community fundraisers, other temporary craft events, or from the crafter's home.
- The Debbie Mumm ® name, trademarks, or logos cannot be used in any manner to advertise or promote the sale of handcrafted items.
- I broke a piece of my Debbie Mumm® dinnerware. Where can I find a replacement piece since my pattern is no longer available in stores?
For patterns or accessories not available in our online shop, check the sources below for replacements for your Debbie Mumm® dinnerware and accessories:
- Where can I find a specific Debbie Mumm® fabric?
First, check with your local quilt shop—if they don't have the fabric you are looking for, they may be able to suggest another Debbie Mumm® fabric that will work just as well for you. Independent quilt shops are a terrific source of encouragement, inspiration, and expertise, and we urge you to support them.
Another place to look for current fabric is on the Internet, Debbie offers a selection of fabrics in her online shop. Some of our customers also report good luck finding fabrics on the following websites:
- I started a quilt several years ago and now that I’m ready to finish it, I discovered I need a little more of one of Debbie’s fabrics and can’t find it at my local quilt shop.
Most fabrics are only available on the retail market for about a year. Once a fabric has completed its retail lifespan it becomes harder to locate. You may want to check on the internet for companies that specialize in out-of-print fabrics. Many customers have reported good luck with these websites:
- I am starting a new business and would like to stock Debbie Mumm® products and fabrics.
Debbie is pleased you are interested in carrying her products. Many manufacturers use Debbie’s designs on a variety of products. We try to carry a little of each available product line on Debbie's website, so if you see something on debbiemumm.com that you would also like to sell in your store also, please feel free to contact us and we can tell you which manufacturer to contact.
Click here to see a list of Debbie Mumm® Licensing Partners . You will need to contact these companies individually for wholesale information.
We wish you the very best with your shop.
- I am working on one of Debbie’s cross stitch patterns and ran out of one of the threads. How can I find more?
I'm sorry to hear that you ran short of thread. Dimensions uses Debbie's artwork to make up these cross stitch pattern and they designate the thread colors. You may contact them and they will be glad to help you. Their toll free phone number is 1-800-523-8452, or try their website.
